- Installation Troubleshooting
- I have downloaded your program and I am asked to
activate it. How can I do that?
- I have tried your product and I would like to buy
it. What should I do?
- I have no internet connection . How can I use your
product?
- I had run the program and I am asked to fill in
the key file.
- How does the Soundsoft keys' system function?
-
If
Megamix performs that it cannot connect to
database, check if you have downloaded and
installed SQLExpress and other recommended
Microsoft software.
If you have Windows XP and you already have
installed some of the below programs you do not
need to install them again.
1.Windows
Installer 3.1 Redistributable (v2)
2.Microsoft .NET Framework Version 2.0 Redistributable Package
3.Microsoft SQL Server 2005 Express Edition
4.DirectX 8.0 Redistributable
-
If you have installed SQLExpress and you
still have problem connecting to Database,
open the Megamix Control Panel, choose the SQL page,
click on Attach/Detach SQL Database, click
Connect and after connecting try Detach Database
and again Attach until you see the message:
Successful Attach. Then run Megamix.
Please view 'How to Subscribe to Soundsoft'
page!
You should subscribe for as long as you wish and you will receive free of
charge the products that you would like to subscribe for. The easiest way to do
this is with SOUNDSOFT ACCOUNT MANAGER. If you
already have created a DEMO account just click 'Transform of account from demo
into normal', ordering at the same time the subscriptions that you wish.
Unfortunately in order to use
our product you should have at least a dial-up connection in order to be able to
complete the activation of the program and also once a month to update your
keys.
After receiving your
SOUNDSOFT ACTIVATION CART by e-mail, you must activate your account.
To complete this operation you need to have connection to the internet. In order
to activate your account from the Soundsoft Control Panel please choose the
‘Activate and create a new KEY file for this terminal’ option. Fill in your
Customer ID, Password and Serial Number for activating your work
station terminal. Then activate all the other terminals the same way. Now you
are able to open Megamix. Go to the STATIONS icon and activate your on-air
module as well (if any).
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How does the Soundsoft keys' system
function?
Each Soundsoft application needs to have its valid
key file in order to function on a terminal. For
each computer a unique characteristic ID is
created. This unique computer ID with other
elements of your activating account is sent to the
central server of Soundsoft and they are
registered there the hour you make the activation.
This file is valid only for a small time interval
(usually 20-30 days). After this short time
period, in 5 days the central server of Soundsoft
must be informed about a new period of operation.
This is done automatically with the Soundsoft
automatic updater. Soundsoft always considers a
program active according to the last activation
for that serial number. If there are also other
computers that have been activated with the same
serial number then these cannot be informed, with
result that after a short period of time it
becomes impossible to operate the program on
these terminals. You are allowed to make the
maximum of 10 activations per year for each serial
number (on the same or on different terminal for
example change of appliance, reinstallation of
operating system etc..) With the beginning of new
calendar year you have again 10 activations and so
on.
As you can see the key system is designed so
that it will not create problems during the
installation of the program or in any hardware
changes or reinstallation of the operating system.
The only thing that is needed from you is to have
an active subscription.
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